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What is ePacket? From Shipping to Delivery, Get to Know Everything

ePacket is an international shipping method for faster delivery of Chinese and Hong Kong based parcels to their partner countries. These packages take between 12 and 20 days to reach the destination and can be easily tracked through the provided tracking code. ePacket shipping is one of the fastest and most reliable options to get delivery of packages from China and Hong Kong.

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Do You Need an ePacket Delivery Option for Your Dropshipping Website?

Ecommerce store owners especially dropshippers will find adding ePacket shipping method to their products more profitable because most customers wanting to buy products from China and Hong Kong prefer ePacket delivery method. In fact, online courses teaching dropshipping have recommended using ePacket delivery because it decreases the delivery time and only costs a few dollars.

This practice has become a necessity nowadays, as Amazon offers same day delivery. And, therefore ePacket option acts as a ray of hope for dropshippers and ecommerce store owners who are getting shipments from China.

The ‘E’ in ePacket

After the popularity of ecommerce, United States Postal Service (USPS) in agreement with Hong Kong Post, Korean Postal service and eBay China introduced the ‘e’ Packet service to make delivery from China safer and consistent to other parts of the world. The service grants USPS first class mail service privileges to these packets. Moreover, these packages get faster delivery, exclusive tracking option and a delivery confirmation message on reaching the destination.

It was introduced as a faster replacement to China EMS service that, though reliable, took more than a month to reach overseas customers.

Requirements for ePacket Delivery Service

Here is a summary of the USPS guidelines available for ordering ePackets:

  • Maximum length of the packet should not exceed 24” and the total height, length, and thickness shouldn’t exceed 36”
  • Maximum weight of USPS is 4.4 lbs or 2KG
  • Minimum size should be large enough to accommodate required postal elements including a postage stamp, customs form, and an address.
  • Merchandise should not exceed the value of $400
  • Packet can only be shipped to 36 countries

    epacket label

    Packet and slips used for ePacket delivery

    Image credits: Japan post

    Estimated Delivery Time for ePacket

    Normal time of delivery for ePacket parcels is between 12 and 20 days. However, the period can exceed depending on the route to the destination, delay by customs, and unscheduled holidays.

    It usually takes half of the time to reach the destination country, where the parcel is sorted and routed to the nearest postal office.

    Delivery Time for ePacket

    This is the average time for the US, the estimated time of delivery for other countries may vary slightly depending upon their process of handling the parcel. However, users can get more accurate results by using the tracking code.

    Charges for ePacket

    For China and Hong Kong merchants, the ePacket delivery charges can be between $2 and $5. However, the same charges can surge to $50 for US based merchants.

    Features of ePacket

    • It is the only fast and low cost option for delivery from China and Hong Kong to the USA.
    • It ensures safer package delivery through tracking code.
    • These packets decrease the cost of ecommerce shipping and are a favored option for most dropshippers.

    Taxes and Customs Duty on ePacket

    All ePacket deliveries go through custom clearance on arrival at the port. Therefore, if the products you bought bear custom duty then that needs to be paid on arrival of the ePacket at the destination.

    Disadvantages of Using ePacket

    No delivery option is free of drawbacks and ePacket is not free of them either. Here is a list of disadvantages of using ePacket delivery option.

    • USPS can affect the charges of ePacket
    • ePacket doesn’t allow a return. You will have to pay shipping charges again to return the packet
    • In case a counterfeit product is shipped, there is no option to complain to ePacket service

    Tracking of ePacket Delivery

    All ePackets come with a tracking code. On buying a product using this delivery method, make sure you see the tracking code once the option is selected, otherwise, your package isn’t using this payment model.

    The tracking codes usually start with ‘L’ alphabet and can be tracked using the websites of USPS or the China Postal office. Once the parcel arrives in the USA, USPS website will be used for tracking it.

    Alternatively, you can use the third party options to track the parcels including:

    Package Mapping

    Package mapping allows tracking for multiple delivery services including USPS, FedEx, DHL, Track UPS and a few others.


    AfterShip is an automated solution for tracking ecommerce shipping. It supports tracking of more than 447 couriers worldwide.


    PackageTrackr allows tracking of your ecommerce delivery packages. Just provide the tracking number and it will provide the delivery status.


    17Track is a simple tracking service that provides intelligent data analysis and delivery status for your packages.


    Track China Post is the official chinese postal for tracking parcels and ecommerce deliveries.

    List of Countries That Have ePacket Delivery Option

    As of the writing of this report, the ePacket shipping service is available for the following countries:

    • Australia
    • Japan
    • Austria
    • Korea, Republic of (South)
    • Belgium
    • Latvia
    • Brazil
    • Lithuania
    • Canada
    • Luxembourg
    • Croatia
    • Malaysia
    • Denmark
    • Malta
    • Estonia
    • Netherlands
    • Finland
    • New Zealand
    • France
    • Norway
    • Gibraltar
    • Poland
    • Great Britain
    • Portugal
    • Greece
    • Russia
    • Hong Kong
    • Singapore
    • Hungary
    • Spain
    • Ireland
    • Sweden
    • Israel
    • Switzerland
    • Italy

    If you want to learn more about ecommerce businesses and drop shipping, check out our guide: How to Start a Dropshipping Business

    Have I missed something about ePacket that you would like to share? Please let me know in the comment box below.


    About Author

    Syed Muneeb Ul Hasan is an expert in PHP and Magento, he prefers to educate users in implementing and learning Magento. When not working, he loves to watch cricket.