Categories: Magento 2 Tutorials

How To Configure Contact Us Page in Magento 2

Disclaimer: Magenticians does not necessarily agree with the views expressed in this guest post. They are presented to bring to light all diverse views in the Magento and general ecommerce community.

Every online store has different & special products, unique brand names, user-friendly website, but they all have one thing in common and that is the “Contact Us” page. The “Contact Us” page is necessary for visitors to connect with store owners for different types of queries. With the “Contact Us” page, you can always let your current customers, as well as potential customers, keep in touch with you anytime from anywhere. They can simply type in all the fields of the contact form & send you an email or a message about their concerned query. As is the most common practice, the link of the “Contact Us” page in your Magento 2 store should be placed at the bottom (Footer) or at the top (Navigation Menu), so that the customers can easily access it. Don’t try to put it in a hard-to-find place, you will ultimately miss out a lot on hearing from your visitors and customers. Below you can have a view of a simple Magento 2 Contact Us page:

1. Enable & Configure Magento 2 Contact Us page:

Step 1: Login to your Magento 2 admin panel. Step 2: On the left sidebar, click on the “STORES“. Step 3: Under “Settings” menu, tab “Configuration“. Step 4: On the left panel, under “General“, click “Contacts“. Step 5: On the right panel, expand the “Contact Us” section and set “Enable Contact Us” to “Yes”. Step 6: Now, expand the “Email Options” section and perform the following tasks:
    • Enter the email address in the “Send Emails To” field, this is where you want to receive messages and queries from the Contact Us page.
    • On the “Email Sender” drop down, select the store identity that you want to appear as a sender.
    • Select the “Email Template” that you want to use, to send messages and queries.
Step 7: When you are done, click “Save Config”.

Finding The Righteous Hosting For Magento Store?

With Cloudways, you can avail FREE SSL, Migration and much more in just a few clicks.

2. Customize Magento 2 Contact Us page:

Step 1: On the left sidebar, tap on “CONTENT“. Step 2: Under “Elements” menu, click “Blocks”. Step 3: Find the “Contact Us” block using the search box and go to “Edit” by using “Action” field. Step 4: Scroll down to the “Content” box and do any changes according to your store contact information. Step 5: When done, tap “Save Block”. This concludes the quick guide to Magento 2 Contact Us Page. If you’ve run into any problems, let me know and I’d be happy to help you out.
Fayyaz Khattak

Fayyaz is a Magento Community Manager at Cloudways - A Managed Magento Hosting Platform. He contributes as a Guest Author at Magenticians to share his knowledge with the Magento Community. Fayyaz is a food lover and enjoys driving.

View Comments

      • stupid response. If you clean install magento without sample data inheriting from Blank in your own theme or a custom theme you won't have the contact page

    • Yes You are right .... the author should have mentioned it because magento 2 doesnt allow you to edit contact form but you can place a cms block on it.

    • Thank you!

      I'm amazed that every. single. Magento. blog. has copied this exact article (word for word no less) without any thought to those who didn't install sample data. This is legitimately the only bit of information I've found on how to do this.

  • You can add cms block above contact us form as a widget but you cant edit it like that you mentioned. Actually you are editing a ready made cms static block

Share
Published by
Fayyaz Khattak

Recent Posts

Building Employee Trust and Dedication – A Complete Guide

In the highly competitive modern workplace, trust, and employee loyalty are crucial factors for long-term… Read More

3 months ago

12 Winning Strategies for Small Businesses Marketing

In the ever-evolving world of small business developing and implementing effective marketing strategies is critical to… Read More

3 months ago

Top 10 App Development Companies in Dubai 2024

With one of the highest internet penetration rates, the UAE has set out to revolutionize… Read More

3 months ago

Transforming Industries: How Amazons GPT44X is Revolutionizing AI Technology

Artificial Intelligence (AI) has been continually evolving, leading to remarkable advancements in various industries. Among… Read More

8 months ago

Top Magento 2 Extensions for 2023

Extensions, extensions and lots of extensions. We all love extensions, don’t we? After all, extensions… Read More

11 months ago

Unleashing the Power of Software Testing: Cooperating with a Testing Firm

Software quality is crucial to a firm's success across industries in the quickly changing digital… Read More

11 months ago